AllStar Terms and Conditions

Welcome to AllStar Casino. These Terms and Conditions govern your use of our website and services, available at AllStar Casino.com. By registering an account and using our platform, you agree to be bound by these terms. At AllStar, we operate under Starscream Limited, incorporated in Saint Lucia, and we hold a Client Provider Authorization issued by the Kahnawake Gaming Commission. Please read these terms carefully before you start playing with us, as the English version is the legally binding basis of our agreement with you.

Who We Are

We at AllStar are operated by Starscream Limited, registered in Saint Lucia under registration number 2023-00007. Our brand is powered by Allstarz Casino, and our platform is licensed and regulated by the Kahnawake Gaming Commission under licence no. 00952, issued in July 2023. Our RNG systems have been independently evaluated by iTech Labs to ensure fairness. Our AllStar platform serves an international, multi-currency audience and supports eight languages, including English, Portuguese, Italian, Norwegian, Finnish, Spanish, French, and German.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you register at AllStar Casino, you confirm that all information you provide is accurate, current, and complete. We reserve the right to request verification documents at any time, and enhanced due diligence—including ID, proof of address, and source of funds documentation—is required once cumulative deposits exceed €2,000.

• We require one account per player, household, and IP address
• We may suspend or close accounts that violate our terms
• You must provide truthful registration data when using our services
• We verify identity before processing withdrawal requests

Restricted Jurisdictions

In accordance with clause 2.8 of our official terms, we do not accept players who are residents of certain restricted countries. These include, among others, Afghanistan, Belarus, Curaçao, India, Iran, Lithuania, Malta, Nigeria, Ontario, Pakistan, the Philippines, Russia, Syria, Turkey, the United Kingdom, the United States, and several other jurisdictions listed in our full compliance policy. We also exclude all FATF, EU, and UN sanctioned or high-risk countries. It remains your responsibility to ensure that online gambling is legal in your jurisdiction before you use our services.

Deposits, Withdrawals, and Currencies

We support multiple currencies, including EUR, USD, AUD, CAD, NZD, NOK, and select cryptocurrencies such as BTC, USDT, and ETH. Our minimum deposit is generally €10, though €20 is required to qualify for bonus offers. Our accepted deposit methods include Visa, Mastercard, Skrill, Neteller, Neosurf, paysafecard, CASHlib, Jetonbank, eVoucher, Interac, SEPA, MiFinity, Rapid Transfer, Instant Bank Transfer, and cryptocurrency.

Withdrawals are processed back to the original payment method whenever possible, in line with our anti-money laundering obligations. Our minimum withdrawal is €30 for standard methods and EU wire transfers, while non-EU wire transfers require a minimum of €250. We apply withdrawal limits of €1,000 per day, €2,500 per week, and €10,000 per month, or the equivalent in your chosen currency. Winnings of €10,000 or more are paid out in monthly installments. Our team at AllStar approves or denies withdrawal requests within approximately two business days, with approval decisions typically made within 24 hours; you will be notified if processing exceeds 10 days. Please note that all deposits must be wagered at least once before a withdrawal can be requested.

Payment Processing Times

We aim to approve withdrawal requests within 24 hours; however, the time to actually receive funds depends on the payment method chosen. Our Allstar Casino login portal allows you to track your transaction history and account status at any time.

Bonuses and Promotions

Our AllStar welcome package spans your first three deposits, offering up to 200% in matched bonuses totaling €1,200 plus 300 free spins. The structure includes a 100% match up to €300 with 100 free spins on your first deposit, a 50% match up to €400 with 100 free spins on your second deposit, and a 50% match up to €500 with 100 free spins on your third deposit. A minimum deposit of €20 (or currency equivalent) is required to claim these offers, and all bonus and free spin winnings carry a 35x wagering requirement, to be completed within 7 days. Free spins remain valid for 30 days, and bonuses must be claimed within 30 days of registration. The maximum bonus bet is capped at €4.

Beyond the welcome offer, we at AllStar Casino provide a full calendar of weekly promotions: Monday Lucky Spins, Tuesday Grand Spins, Thursday Party Bonus, Friday Boost, Saturday Stellar Spins, Sunday Relax, and a Weekly Cashback offer ranging from 3% to 25% based on your loyalty level. All bonus terms, including the 35x wagering requirement and €4 maximum bonus bet, apply uniformly unless otherwise stated. Please note that our platform does not currently offer an all star casino no deposit bonus; all promotional offers require a qualifying deposit.

Loyalty Program

Our 12-level loyalty program rewards consistent play with milestones ranging from Twinkle Star to AllStar status, unlocking free spins, cash bonuses, and increasing weekly cashback percentages. Weekly cashback is credited every Monday, subject to a minimum of €10, a maximum of €1,000, a 35x wagering requirement, and a maximum withdrawal cap of 5x the cashback amount.

Games and Providers

At AllStar, we offer a diverse portfolio of slots, table games, live casino titles, video poker, and jackpot games, powered by leading studios including Pragmatic Play, Betsoft, NetEnt, Play'n GO, Evolution, and dozens of other providers. Our live casino experience includes live blackjack, roulette, baccarat, and game shows. We do not currently offer sports betting services. Our games are accessible via desktop and mobile browser across all devices, though we do not offer a native application at this time.

Responsible Gambling and Account Limits

We are committed to promoting responsible gambling. You may request deposit limits, time-outs, or self-exclusion at any time by contacting our support team. We encourage all players to gamble within their means and to treat our games as entertainment rather than a source of income.

Customer Support

Our support team is available 24/7/365 via live chat and email at [email protected]. We offer multilingual assistance in English, Portuguese, Italian, Norwegian, Finnish, Spanish, French, and German. If you believe your complaint has not been resolved satisfactorily, you may escalate it to the Kahnawake Gaming Commission at [email protected].

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website, and your continued use of our services constitutes acceptance of any changes. We encourage you to review this page periodically to stay informed of your rights and obligations when using AllStar Casino.